Our Story
Building Communities, Empowering Lives, One Home at a Time
A Journey of Compassion, Community, and Lasting Change
At Solacia, we are driven by a passionate belief that everyone deserves a safe, supportive place to call home. Our story began with a commitment to addressing the urgent need for accessible, affordable housing for vulnerable individuals, understanding that a secure home is often the first step towards stability, dignity, and a brighter future.
Solacia was founded with a simple yet profound vision: to provide not only housing but a comprehensive network of care that supports residents through each stage of their journey.
We are dedicated to nurturing, empowering, and celebrating every individual who walks through our doors, offering them a pathway from temporary accommodation to permanent, sustainable living. This commitment is reflected in every aspect of our work, from our compassionate housing and care solutions to our focus on well-being, skill development, and community integration.
Solacia Living is the starting point for many, offering high-quality, safe housing where residents can begin rebuilding with confidence. But our support goes far beyond housing. Through Solacia Cares and Solacia Wellness, we provide essential healthcare, mental health support, and activities that nurture both mind and body. We understand that building a stable life takes a holistic approach, and we are here to walk alongside each resident, meeting them with the personalised support they need to thrive.
Our dedication to sustainable, impactful living is embodied in Solacia Green, where we integrate eco-friendly practices into daily life, creating vibrant, sustainable communities that residents can feel proud to call home. And as residents prepare for the future, Solacia Pathways guides them in developing life skills, employment readiness, and personal growth, helping them embrace a life of independence with confidence.
The journey to independence is supported every step of the way with Solacia Connect and Solacia Support, our digital platforms that make essential resources accessible at the click of a button, from virtual counselling to employment assistance and community engagement. As part of our community-driven mission, Solacia Collaborate and Solacia Insights foster connections and encourage residents to shape the services they receive, ensuring their voices and experiences guide our efforts.
We are more than just a housing provider; we are a supportive, thriving community.
Solacia Volunteer and Solacia Sponsors invite local individuals, organisations, and businesses to join us in creating meaningful, lasting change. Solacia Pulse brings these stories to life, sharing insights and successes, and keeping our community inspired and connected.
For those ready to move into long-term stability, Solacia Homes provides affordable housing where residents can establish a lasting foundation. And we believe in recognising every milestone, which is why the Solacia Awards celebrates the achievements of our residents, partners, and volunteers who embody the spirit of transformation and community support.
Our journey with each resident is one of deep compassion, commitment, and empowerment. Every chapter of Solacia reflects our unwavering dedication to supporting individuals on a journey toward independence, resilience, and a fulfilling life. We are proud to be part of each resident’s story, working together to create a future where everyone has the opportunity to live with dignity, purpose, and hope.
Our ecosystem of services positions Solacia as a comprehensive solution for diverse needs, ensuring that residents have access to everything required to thrive:
Solacia Living
Solacia Living provides safe, temporary accommodation that goes beyond housing, offering a foundation where residents can rebuild with confidence. From supported living to quality short-term options, Solacia Living ensures security, comfort, and respect. Our compassionate team creates a welcoming environment for healing, confidence-building, and taking steps toward a brighter future—beginning a journey where no resident is ever alone.
Solacia Cares
At Solacia Cares, we know that building a stable life requires more than housing. That’s why we offer comprehensive health and well-being services tailored to each person’s physical, mental, and emotional needs. From healthcare to mental health and rehabilitation, Solacia Cares provides essential resources for lasting independence. Our holistic approach fosters resilience and confidence, empowering residents with the tools for a healthy, fulfilling life.
Solacia Wellness
Solacia Wellness enhances well-being by nurturing both mind and body. Offering on-site counselling, therapy groups, fitness programmes, and yoga, Solacia Wellness promotes mental and physical health for a balanced lifestyle. Beyond clinical support, we foster personal growth, resilience, and inner strength, helping residents face life’s challenges with renewed optimism and clarity. Through Solacia Wellness, we create fulfilling opportunities for a healthier, empowered future.
Solacia Green
Solacia Green promotes eco-friendly communities, reflecting our commitment to care and respect for the environment. Through sustainable energy upgrades, green spaces, community gardens, and paperless initiatives, we foster a nurturing, sustainable environment. By encouraging eco-conscious choices, Solacia Green inspires residents to embrace greener habits, fostering pride, healthier living, and a deeper connection with their community and surroundings.
Solacia Pathways
Solacia Pathways supports residents transitioning to independence with tailored skills development, employment support, and personal growth opportunities. Our dedicated team offers practical guidance in career readiness, life skills, and financial literacy, empowering residents to build confidence and embrace a self-sufficient future equipped with the tools to thrive.
Solacia Connect
Solacia Connect links residents, caregivers, and volunteers in a seamless digital platform, providing convenient access to support services, accommodation management, and community resources. With virtual sessions, personalised recommendations, and connections to mentors, therapists, or case managers, Solacia Connect empowers residents to stay engaged, informed, and supported as they work towards their goals.
Solacia Support
Solacia Support offers a flexible network of virtual services, providing online counselling, skills workshops, and digital networking for residents who prefer remote care. From mental health assistance to skills development, Solacia Support delivers personalised, accessible care wherever residents are, fostering independence and a fulfilling, self-sufficient life.
Solacia Collaborate
Solacia Collaborate partners with local authorities, charities, and social enterprises to create community hubs offering workshops, counselling, employment support, and social events. These hubs foster a supportive network where residents and the wider community can connect, share resources, and find encouragement. Through partnerships and dedicated spaces, Solacia Collaborate builds a welcoming, empowering community for everyone.
Solacia Insights
Solacia Insights enables residents to share their stories, advocate for their needs, and shape the services they receive. By fostering openness and respect, Solacia Insights promotes resident-led service design, ensuring each voice guides our community’s future and builds a responsive, inclusive environment.
Solacia Volunteer
Solacia Volunteer invites the community to join our mission by contributing time, skills, and resources to support residents. Through mentorship, hands-on help, and collaboration, volunteers foster shared responsibility and lasting impact, strengthening community bonds and reflecting Solacia’s commitment to community-driven care.
Solacia Sponsors
Solacia Sponsors invites companies to make a meaningful difference by sponsoring housing, community hubs, or programmes. These partnerships enhance corporate social responsibility while supporting sustainable, supportive environments, creating funding streams that expand our reach and impact, helping individuals and families achieve independence.
Solacia Pulse
Solacia Pulse shares our mission through inspiring stories, project updates, and expert insights. As Solacia’s vibrant platform, it raises awareness and fosters community connection via videos, articles, and social media, showcasing the transformative power of support and care.
Solacia Homes
Solacia Homes offers affordable, quality long-term housing for residents transitioning from temporary accommodation. More than just a place to live, Solacia Homes provides a secure foundation, supporting individuals and families on their journey toward independence and lasting stability.
Solacia Awards
The Solacia Awards honour the achievements of residents, community members, and partners who embody transformation and support. By celebrating personal growth and collaboration, these awards reinforce Solacia’s commitment to community, progress, and lasting impact.
Our Dedicated Team of Professionals
At Solacia, our mission is to create inclusive environments that inspire dignity, hope, and opportunity for individuals who have faced marginalisation. As the holding company, we oversee Solacia Living, a key subsidiary focused on providing safe, supportive, and sustainable accommodation, and Solacia Cares, our dedicated support service arm that delivers tailored programmes designed to enhance well-being and promote independence.
Our leadership is defined by compassion, innovation, and a relentless commitment to sustainable impact. Through Solacia and its subsidiaries, we have established a comprehensive framework for change, ensuring that every resident has access to essential resources. We actively advocate for reforms to address the housing crisis, aiming to transform communities, empower individuals, and create long-term positive change. Together, we strive to leave a lasting legacy of support and transformation for those who need it most.
Charmaine Masoeu
CMO/Founder
Charmaine brings a deep-seated passion for driving meaningful social change and helping vulnerable individuals rebuild their lives. With a diverse and accomplished background in IT project management & strategic planning, Charmaine has led transformative initiatives across multiple sectors. Her work with government bodies and large-scale projects has honed her ability to navigate complex challenges.
Charmaine’s vision for Solacia is rooted in her strong desire to make a tangible difference in her community by addressing homelessness and providing secure, supportive homes for those in need.
We recognise the urgent need for housing solutions that not only offer safety but also provide the support necessary for long-term stability and independence
Sheila Smith
COO/Founder
Sheila offers over a decade of dedication and expertise as a former social worker, supporting vulnerable adults across diverse and challenging settings.
Her experience spans Urgent Care, Mental Health, HMO Housing Teams, and Adult Safeguarding teams in six local authorities, giving her a deep understanding of the complexities individuals face and the importance of timely, compassionate support.
Driven by a commitment to empower, Sheila helps individuals to navigate difficult circumstances and access resources for a life of dignity and security.
Her strong partnerships with other professionals ensure that vulnerable individuals receive holistic, well-coordinated support, addressing their multifaceted needs with care and insight.
Empower Your Life with Our Holistic Support Services
Experience support and growth with Solacia Cares. From emotional to social services, we ensure comprehensive assistance. Contact us today!
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